EE was formed in 2010 as “Everything Everywhere” via a merger between T-Mobile and Orange. As a result of this, they were able to establish a full and strong national network incredibly quickly due to the masts already in place owned by the two operators. They’ve built on this massively since then, being the first company to roll out 4G across the UK. They’re currently heralded as being the largest UK mobile service provider, boasting over 28 million customers and a rising revenue of £6.482 billion in 2013.
In spite of their high profits and customer count, they remain a low cost and easily accessible network. Support is available through calling from 8am to 8pm on weekdays and until 6pm on weekends. Their website offers several handy guides on performing the more complicated account management tasks whilst there’s an online forum where users can post questions and request help from both other customers and official community support representatives in device related sub forums.
EE currently offers the best coverage of both 4G and 3G across the UK, and yet they’re still working hard on setting up new masts and covering even more areas that they do currently. They’re also dedicated on providing the very latest handsets as soon as they can, already having plans for 2015 flagships such as the HTC One M9 and Galaxy S6 Edge.
EE sims offer some of the best value for money the largest range of services, starting at just £1 per week. There are three package ranges: the “Everything” pack providing an equal balance of minutes, texts and data across a 30 day top-up period, the “Talk & Text” pack offering more minutes and texts for less without paying for unused data and finally the “Data” pack, offering less minutes and texts but a large amount of data for less.
At their cheapest, the Everything pack costs a £10 top-up in return for 150 minutes, 500mb of data and unlimited texts across a 30 day period. The Talk & Text pack offers 25 minutes and 50 texts when you top up £1 and lasts 7 days. The data pack for £1 gives you 100mb of data, 10 minutes and 10 texts lasting, again, 7 days.
EE offers a vast range of contract options in both 30 day and 12 month periods. Their primary service, “4GEE” ranges from £9.99 a month for 250mb of 4G data, 250 minutes and unlimited texts to £27.99 a month for 5GB of data and unlimited minutes and texts. Alternatively their “2nd Line Offers” starts at £9.99 a month for 500mb of 3G data, 500 minutes and unlimited texts to £18.99 a month for 3GB of data and unlimited texts and minutes.
Their offering of 30 day contracts instead of focusing on 12 month contracts gives you the option of not having to put in a large commitment when getting on your new plan. This is great if you’re just planning on, e.g, testing out their network. Numbers are easily transferable between plans, too, so if you find that after 30 days you need a larger allowance you can contact support and get that setup fairly swiftly.
All of EE’s sim cards are free to order, although contracts require you to pay for the first month before you receive anything. Pay as you go gives you the most freedom as you can choose when and how you pay, although contracts will give you the best value for money.